AI-Powered Automation & Process Analyst

Rush University Medical Center; Chicago (IL); On-site; USD 58,000 - 85,000; Full time

Job summary

Rush University Medical Center is seeking an Automation Business Process Analyst – AI to improve how work gets done across healthcare operations, research administration, compliance, and University functions.

In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.

Qualifications

• Bachelor’s degree or 7+ years related IT work experience.
• General understanding of Agentic AI and orchestration in healthcare industry.
• 5+ years experience with RPA, UiPath or major platforms (Epic, ServiceNow, Workday, Salesforce etc).
• 5+ years experience documenting requirements and workflows.
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams.
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users.
• Ability to coach, mentor, and provide feedback.
• Analytical, multi-tasking and problem-solving skills.

Responsibilities

• Gather requirements and understand current business processes for automation candidates.
• Lead end-to-end process analysis initiative, mapping current state and working with Architect to design future state process.
• Identify opportunities for automation use cases and educate the business about viable automation.
• Facilitate discovery workshops for automation programs, including managing stakeholders and supporting automation design.
• Assist in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance.
• Creates automation business cases to document automation business value and ROI.
• Architect agent-based solutions tailored to specific business needs and work with automation team to provide end-to-end solution.
• Conduct business stakeholder workshops to identify process challenges and convert them into business case.
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership.
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed.
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally.
• Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalte timely.
• High-level knowledge of automation tools, including UiPath capabilities.
• Proficiency in UiPath tools, including robot, agent, studio, and orchestrator.
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases.
• Understands and follows through with business requirements during all phases of development.
• Communicates effectively within the RUSH organization across all teams.

Skills

Communication skills

Analytical thinking

Problem solving

Coaching

Stakeholder management

Education

Bachelor’s degree

Tools

UiPath

UiPath Studio

Excel

SharePoint

Teams

Job description

Rush University Medical Center is seeking an Automation Business Process Analyst – AI to improve how work gets done across healthcare operations, research administration, compliance, and University functions.

In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.