Auto Warranty Claims Specialist - Admin & Reconciliation

Sonic Automotive, Inc.; Houston (TX); Hybride; USD 33 000 - 42 000; Plein temps

Avantages offerts par ce poste

401(k) with Company Match

Paid Time Off

Employee Pricing

Gym Membership Options

Travel Deals

Résumé du poste

Sonic Automotive, Inc. (Audi Central Houston) seeks a Warranty Administrator to process warranty claims and ensure accurate documentation. You will reconcile payments and update records in dealer software, supporting multiple brands within a busy auto group.

Prior warranty processing experience is preferred and strong attention to detail is essential. The role requires solid communication with service teams and the ability to handle claim follow-ups, with a focus on accuracy and timely

Qualifications

• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Proficiency with dealership software and basic accounting concepts.
• Excellent communication and follow-up abilities.

Responsabilités

• Process warranty claims efficiently for all franchises or distributors.
• Ensure all warranty paperwork is complete and accurate.
• Verify claims meet factory or distributor criteria.
• Reconcile warranty receivables with payments according to schedules.
• Post credits and update records in dealership software.
• Follow up on rejected claims and resubmit or process write-offs as authorized.
• Track and manage warranty parts, including tagging and disposal or return.
• Stay up to date on recalls, service bulletins, and warranty policies.
• Assist service, body shop, cashier, or administrative teams as needed.

Connaissances

Warranty processing

Documentation

Communication skills

Outils

Dealership software

Description du poste

Warranty - Audi Central Houston in Houston, TX at Sonic Automotive

Location: 2120 Southwest Freeway
Houston, TX 77098

Job Type: Administrative

Experience: Associate

About

Audi Central Houston, Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly):

• $16-$20/ hour

Job Description

Summary:

This Warrantyis responsible for processing warranty claims, ensuring proper documentation, and reconciling payments with accuracy. The ideal candidate has dealership experience, with prior warranty processing knowledge preferred.

Duties & Responsibilities:

• Process warranty claims efficiently for all franchises or distributors.
• Ensure all warranty paperwork is complete and accurate.
• Verify claims meet factory or distributor criteria.
• Reconcile warranty receivables with payments according to accounting schedules.
• Post credits and update records in dealership software.
• Follow up on rejected claims and resubmit or process write-offs as authorized.
• Track and manage warranty parts, including tagging and proper disposal or return.
• Stay up to date on factory recalls, service bulletins, and warranty policies.
• Assist service, body shop, cashier, or administrative teams as needed.
• Maintain a professional appearance and organized work area.
• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Basic accounting or reconciliation experience.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

• Familiarity with multiple automotive brands and factory warranty procedures.
• Experience assisting multiple departments in a dealership setting.

Compensation (Hourly):

• $16-$20/ hour

Schedule:

• FULL TIME
• Sundays Always Off
• Saturday Availability Required
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines