Auto Tire Sales & Service Specialist

Big O Tires; Chillicothe (MO); On-site; USD 18,000 - 25,000; Full time

Job summary

MFA Petroleum Company, a Big O Tires franchise in Missouri, is seeking a Sales Consultant to deliver fast, friendly customer service and drive automotive product sales. You will educate customers, promote services, handle transactions, and support store operations in a busy retail environment.

The role requires 18+ years, ability to work flexible hours, and a willingness to learn and follow safety policies. Join a team dedicated to customer satisfaction and growth.

Qualifications

• Must be 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Strong verbal communication skills.
• Sales abilities.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change.
• Ability to safely operate automatic and manual transmission vehicles.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
• Vision, hearing, speech, and the ability to detect odors.
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift.
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds.
• Valid driver's license.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre-employment screenings.
• Legal authorization to work in the United States of America.

Responsibilities

• Greet customers and provide fast, friendly service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and review maintenance requirements to prioritize products and services.
• Promote sales through explaining benefits, implementing promotions, and using suggestive selling.
• Prepare necessary sales documentation such as warranties and service agreements; record tire sales.
• Conduct efficient and accurate sales transactions; notify supervisor of discrepancies.
• Manage ticket average and profitability; assist store manager in meeting company expectations.
• Support store operations with opening/closing tasks, inventory, reporting, and merchandising.
• Protect company assets by cleaning, maintaining, and storing tools and equipment.
• Check-in vendors, receive merchandise, and stock shelves.
• Maintain store appearance per Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions.
• Assist in training of new employees; complete required trainings.
• Adhere to company policies and position duties; perform other tasks as assigned.

Skills

Sales abilities

Strong verbal communication

Customer service

Learn new concepts

Computer/operator

Education

High school diploma or GED

Tools

Computer basics

Job description

MFA Petroleum Company, a Big O Tires franchise in Missouri, is seeking a Sales Consultant to deliver fast, friendly customer service and drive automotive product sales. You will educate customers, promote services, handle transactions, and support store operations in a busy retail environment.

The role requires 18+ years, ability to work flexible hours, and a willingness to learn and follow safety policies. Join a team dedicated to customer satisfaction and growth.