Auto Service Store Manager: Lead & Grow

Matthews Tire; Appleton (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Driven by Dobbs in Appleton, WI seeks a Store Manager to lead the automotive service center, drive profitability, and deliver premier service. You will oversee daily operations, train staff, and optimize staffing, inventory, and processes to meet financial goals while maintaining high safety and quality standards.

The role requires leadership experience in retail or automotive retail, with strong emphasis on customer service and team development.

Qualifications

• 5+ years of retail management experience.
• 2+ years as Assistant Store Manager in automotive industry.
• Knowledge of automotive systems preferred.

Responsibilities

• Perform duties of Assistant Store Manager, Service Manager, and Retail Sales Manager as needed.
• Lead and direct store staff engaged in selling, servicing, and repairing vehicles to ensure efficiency and profitability.
• Train, coach, and mentor employees on repair and customer service standards.
• Schedule front and back shop employees to cover all operating hours.
• Review sales and performance records and implement strategies to hit financial objectives.
• Manage inventory, including requisitioning and accounting for equipment, parts, and tires.
• Perform general housekeeping, facility upkeep, and tasks like stacking tires.
• Document and execute personnel actions such as hiring, promotions, transfers, disciplinary actions, and terminations.
• Ensure operations safety and compliance with company policies.

Skills

Retail management

Job description

Driven by Dobbs in Appleton, WI seeks a Store Manager to lead the automotive service center, drive profitability, and deliver premier service. You will oversee daily operations, train staff, and optimize staffing, inventory, and processes to meet financial goals while maintaining high safety and quality standards.

The role requires leadership experience in retail or automotive retail, with strong emphasis on customer service and team development.