Auto Service Manager — Lead Shop & Team (65K+)

Touch of Gold, LLC; Valparaiso (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Vision & Dental

Paid Time Off

Paid Training

5 Day Week

401(k)

PD Reimbursement

Product Discounts

Job summary

Touch of Gold, LLC is seeking an experienced Retail Store Manager with automotive service writing experience in Valparaiso, IN. You will lead a team, supervise technicians, and ensure top customer service while overseeing vehicle inspections and parts sourcing.

The role requires strong leadership, excellent communication, and flexibility to work weekends/evenings. Competitive compensation with bonuses and bi-weekly pay is offered.

Qualifications

• A minimum of 5 years of retail store manager experience
• Automotive Service Writing Experience
• Excellent customer service disposition
• Great communication skills
• Ability to lead and motivate teammates
• Team building skills
• Ability to follow directions & process
• Ability to use computers and software
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Retail management

Service writing

Customer service

Communication

Leadership

Team building

Process adherence

Computer skills

Flexible schedule

Driver's license

Job description

Touch of Gold, LLC is seeking an experienced Retail Store Manager with automotive service writing experience in Valparaiso, IN. You will lead a team, supervise technicians, and ensure top customer service while overseeing vehicle inspections and parts sourcing.

The role requires strong leadership, excellent communication, and flexibility to work weekends/evenings. Competitive compensation with bonuses and bi-weekly pay is offered.