Auto Service Manager — High Earnings, Uncapped Bonuses

Midas International, LLC; Merrillville (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas International, LLC is seeking a top-performing automotive service manager in Merrillville, IN. The role leads service technicians, delivers exceptional customer service, and drives business by managing pricing, repairs, and shop operations.

Ideal candidates will have 5+ years of retail management experience, automotive service writing background, strong communication, and the ability to motivate a team. A flexible retail schedule is required; a valid driver’s license is necessary.

Qualifications

• A minimum of 5 years of retail store manager experience.
• Automotive Service Writing Experience
• Excellent customer service disposition
• Great communication skills
• Ability to lead and motivate teammates
• Team building skills
• Ability to follow directions & process
• Ability to use computers and software
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Leadership

Communication

Team leadership

Flexibility

Driver's license

Retail experience

Problem solving

Tools

Computers & software

Job description

Midas International, LLC is seeking a top-performing automotive service manager in Merrillville, IN. The role leads service technicians, delivers exceptional customer service, and drives business by managing pricing, repairs, and shop operations.

Ideal candidates will have 5+ years of retail management experience, automotive service writing background, strong communication, and the ability to motivate a team. A flexible retail schedule is required; a valid driver’s license is necessary.