Auto Service Guest Concierge | Growth & Benefits

Woody Anderson Ford; Huntsville (AL); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health Insurance with Vision & Dental

Life Insurance

401(k) with Employer Match

Closed Sundays

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Training

Work-Life Balance

Professional Development

Employee Discounts

Family-Friendly Culture

Career Growth

Job summary

Woody Anderson Ford is seeking a friendly, detail-oriented Guest Service / Service Drive Associate in Huntsville, AL. You will greet guests, direct them to the right service staff, and communicate vehicle status while assisting with intake, key control, and shuttle duties.

The role emphasizes cleanliness, safety, and smooth guest experiences in a fast-paced dealership environment. Ideal candidates have strong customer service and driving skills, a valid license, and the ability to work in a

Qualifications

• Strong customer service and communication skills.
• Ability to follow procedures and attention to detail.
• Valid driver’s license with acceptable driving record.
• Ability to drive manual and automatic transmission vehicles (preferred).
• Physical ability to stand, walk, and move vehicles throughout the workday.

Responsibilities

• Greet guests and direct them to the appropriate service advisor or manager.
• Assist guests in locating their scheduled service advisor.
• Provide accurate vehicle status updates as directed by service staff.
• Perform vehicle intake: install floor mats, place tag on key, park and secure keys.
• Drive vehicles to service areas and deliver them to guests or lanes.
• Support shuttle service and run errands as needed.
• Maintain cleanliness and organization of the service drive and guest lounge.
• Complete daily, weekly, and monthly checklists.
• Stock supplies and ensure coffee availability.

Skills

Customer service

Communication

Attention to detail

Valid driver's license

Manual & automatic transmission

Physical stamina

Job description

Woody Anderson Ford is seeking a friendly, detail-oriented Guest Service / Service Drive Associate in Huntsville, AL. You will greet guests, direct them to the right service staff, and communicate vehicle status while assisting with intake, key control, and shuttle duties.

The role emphasizes cleanliness, safety, and smooth guest experiences in a fast-paced dealership environment. Ideal candidates have strong customer service and driving skills, a valid license, and the ability to work in a