Auto Service Center Leader | Flexible Schedule & 401k

Bridgestone America, Inc.; Lenexa (KS); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision starting on

Paid vacation

On-the-job training

401(k) match

On-demand pay

Job summary

Bridgestone Retail Operations (BSRO) in Lenexa, KS is seeking an experienced Service Manager or Service Writer to lead the auto service team. You will supervise technicians, coach staff, schedule work, and ensure high‑quality repairs while guiding customer interactions and parts workflows.

The role emphasizes recruiting skilled technicians, training, and maintaining safety and quality standards, with a focus on delivering exceptional customer satisfaction and loyalty in a fast-paced retail

Qualifications

• High School Diploma or equivalent required.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving and strong communication skills.
• Ability to lead and coach others; recruit technicians.

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention and safety/compliance with quality standards.
• Maintain customer satisfaction and retention through proactive communication and follow-up.
• Drive sales by facilitating front-back shop collaboration and product recommendations.

Skills

Leadership

Customer service

Communication

Inventory management

Scheduling

Problem solving

Technical knowledge

Recruiting

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) in Lenexa, KS is seeking an experienced Service Manager or Service Writer to lead the auto service team. You will supervise technicians, coach staff, schedule work, and ensure high‑quality repairs while guiding customer interactions and parts workflows.

The role emphasizes recruiting skilled technicians, training, and maintaining safety and quality standards, with a focus on delivering exceptional customer satisfaction and loyalty in a fast-paced retail