Auto Service Center Lead - Assistant Manager

Hunter Super Techs - TurnPoint; Hampton (VA); On-site; USD 57,859,000 - 62,488,000; Full time

Benefits offered by this job

Weekly pay

Debt-free education

Employee discounts

Health benefits

Job summary

Valvoline Instant Oil Change (VIOC) in Hampton, VA seeks an Assistant Service Center Manager. You will lead a high-performance team, oversee floor operations, and ensure quick, trusted service for guests. Training and supervision of hourly staff are key aspects of the role.

You’ll build weekly work schedules, manage inventory, and uphold safety standards while delivering exceptional customer experiences. Benefits and growth opportunities accompany your role.

Qualifications

• 1 year of supervisory experience required (coaching, training, and supervising a team)
• Customer service mindset and ability to build loyalty
• Experience in a fast-paced environment and sound judgments under pressure
• Experience using KPI data to monitor performance and trends

Responsibilities

• Perform oil changes and maintenance services; educate guests on vehicle maintenance
• Supervise daily service center operations and train new team members
• Develop and maintain weekly staff schedules to optimize coverage and comply with labor laws
• Assist with inventory, store audits, and safety procedures
• Open and close the service center and ensure security protocols are followed
• Lead and train the team to optimize development and customer experience

Skills

Supervisory experience

Customer service mindset

KPI data analysis

English fluency

Education

High School Diploma

Job description

Valvoline Instant Oil Change (VIOC) in Hampton, VA seeks an Assistant Service Center Manager. You will lead a high-performance team, oversee floor operations, and ensure quick, trusted service for guests. Training and supervision of hourly staff are key aspects of the role.

You’ll build weekly work schedules, manage inventory, and uphold safety standards while delivering exceptional customer experiences. Benefits and growth opportunities accompany your role.