Auto Service Center GM: Lead Team, Drive Profit

Jiffy Lube; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses for JLU training completion

Employee discounts on parts and parts/

Employee Assistance Program

Job summary

Jiffy Lube is hiring a General Manager to lead a fast‑paced service center in Phoenix. You will oversee daily operations, drive customer satisfaction, and manage a team to achieve profitability. The role emphasizes hands‑on leadership, coaching, and performance improvement.

Ideal candidates bring 1+ year of retail service management, strong communication, and a customer‑driven mindset. The position includes comprehensive benefits and growth opportunities within Premium Velocity Auto/Jiffy Lube.

Qualifications

• 1+ year of retail service management experience is required.
• Strong communication and leadership abilities are essential.
• Ability to multitask in a fast-paced environment and maintain customer focus.

Responsibilities

• Open and close the store while maintaining a clean, organized, professional workspace.
• Hire, train, schedule, and coach team members including performance evaluations and disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Perform additional tasks assigned by the District Manager.

Skills

Leadership

Customer service

Communication

Team building

English proficiency

Education

High School Diploma or equivalent

Job description

Jiffy Lube is hiring a General Manager to lead a fast‑paced service center in Phoenix. You will oversee daily operations, drive customer satisfaction, and manage a team to achieve profitability. The role emphasizes hands‑on leadership, coaching, and performance improvement.

Ideal candidates bring 1+ year of retail service management, strong communication, and a customer‑driven mindset. The position includes comprehensive benefits and growth opportunities within Premium Velocity Auto/Jiffy Lube.