General Manager - 2269

Jiffy Lube; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses for JLU training completion

Employee discounts on parts and parts/

Employee Assistance Program

Job summary

Jiffy Lube is hiring a General Manager to lead a fast‑paced service center in Phoenix. You will oversee daily operations, drive customer satisfaction, and manage a team to achieve profitability. The role emphasizes hands‑on leadership, coaching, and performance improvement.

Ideal candidates bring 1+ year of retail service management, strong communication, and a customer‑driven mindset. The position includes comprehensive benefits and growth opportunities within Premium Velocity Auto/Jiffy Lube.

Qualifications

• 1+ year of retail service management experience is required.
• Strong communication and leadership abilities are essential.
• Ability to multitask in a fast-paced environment and maintain customer focus.

Responsibilities

• Open and close the store while maintaining a clean, organized, professional workspace.
• Hire, train, schedule, and coach team members including performance evaluations and disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Perform additional tasks assigned by the District Manager.

Skills

Leadership

Customer service

Communication

Team building

English proficiency

Education

High School Diploma or equivalent

Job description

Jiffy Lube Is Hiring for a General Manager!

Lead a High‑Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability -- all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You'll Do (High‑Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi‑outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth‑minded, willing to train and develop
• Ability to multitask in a fast‑paced environment
• Strong safety awareness
• Employer/employee‑funded medical, dental, and vision plans
• Employer‑funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Employee discounts on parts and services
• Employee Assistance Program

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people -- we'll bring the growth, support, and opportunity.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

2269 - 2702 E. Indian School Road, Phoenix, AZ