Auto Service Billing Clerk — CDK Drive Expert

The CAR Group (Norm Reeves Dealerships); North Richland Hills (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401k Matching and FSA

Tuition Reimbursement

Paid Time Off

Supplemental Insurance

Discounts on Vehicles, Services, and 


Job summary

The CAR Group (Norm Reeves Dealerships) is seeking a detail-oriented Billing Clerk for our Service Department. This full-time, hourly non-exempt role reviews, books, and closes customer-pay, warranty, and internal repair orders using CDK Drive.

Ideal candidates have hands-on CDK Drive experience, solid knowledge of automotive repair orders, and OEM warranty claims processing. You will support service advisors, technicians, parts, and accounting to ensure accurate, timely processing.

Qualifications

• Hands-on CDK Drive in a Service Department (required).
• Knowledge of automotive repair order processes including customer-pay and warranty.
• Experience processing OEM warranty claims (Honda experience preferred).
• Strong attention to detail with good organizational and problem-solving skills.
• Ability to audit information and communicate corrections professionally.

Responsibilities

• Book and close customer-pay, warranty, and internal repair orders in CDK Drive for accuracy.
• Audit repair orders for correct operation codes, hours, and documentation.
• Identify and correct booking errors and guide advisors for updates.
• Apply coupons and discounts per promotions and documentation.
• Reconcile parts and labor entries and close orders daily.
• Monitor open/closed repair orders to aid month-end closing.
• Collaborate with Service Advisors, Lane Managers, Technicians, Parts, and Accounting.
• Ensure accurate booking to support advisor commissions and technician pay.
• Close repair orders after cashiering is complete.
• Assist with warranty claim accuracy and submission.

Skills

CDK Drive experience

Automotive repair orders knowledge

Attention to detail

Warranty claims processing

Tools

CDK Drive

Job description

The CAR Group (Norm Reeves Dealerships) is seeking a detail-oriented Billing Clerk for our Service Department. This full-time, hourly non-exempt role reviews, books, and closes customer-pay, warranty, and internal repair orders using CDK Drive.

Ideal candidates have hands-on CDK Drive experience, solid knowledge of automotive repair orders, and OEM warranty claims processing. You will support service advisors, technicians, parts, and accounting to ensure accurate, timely processing.