Auto Service Assistant Manager – Sales & Customer Care

Plaza Tire Service

Beebe (AR)

On-site

USD 50,000 - 80,000

Full time

4 days ago
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Benefits offered by this job

Weekly pay
Tuition reimbursement
Paid vacation
Paid holidays
Medical/Dental/Vision insurance
Life insurance
401(k) with company match
Discounted services for personal/relat

Job summary

Plaza Tire Service is seeking an Assistant Manager in Beebe, AR to oversee daily operations, promote services, and manage the shop workflow. The role combines service advisory duties with leadership responsibilities for the on-site team.

The compensation ranges from $50,000 to $80,000 per year, blending hourly pay with commission, reflecting performance and store standards. Eligible benefits accompany this position at Plaza Tire Service.

Qualifications

  • High School Diploma or equivalent.
  • Prior experience as a Service Advisor is helpful, but not required.
  • Experience in sales, customer service or automotive-related field.
  • Valid driver's license; must be at least 18 years old.

Responsibilities

  • Greet customers in a professional and courteous manner in person and by phone.
  • Document customer concerns and reference service history to identify needs.
  • Recommend services and communicate recommendations from technicians to customers.
  • Promote services, parts and accessories with product knowledge.
  • Provide accurate quotes with costs and completion times; update customers on progress.
  • Process tickets, review multi-point inspections and explain warranties.
  • Follow up after repairs to ensure satisfaction; track returns and warranties.
  • Perform other duties as assigned.

Skills

Customer service
Sales experience
Communication skills
Professional appearance
Process driven

Education

High school diploma

Job description

Plaza Tire Service is seeking an Assistant Manager in Beebe, AR to oversee daily operations, promote services, and manage the shop workflow. The role combines service advisory duties with leadership responsibilities for the on-site team.

The compensation ranges from $50,000 to $80,000 per year, blending hourly pay with commission, reflecting performance and store standards. Eligible benefits accompany this position at Plaza Tire Service.

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