Auto Service Advisor & Scheduler

Auto Centers; Charleston (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Employee discounts

Job summary

Auto Centers in Charleston, IL is seeking a customer-focused service adviser to consult with customers regarding service needs, schedule appointments, and ensure work is completed by technicians in a timely manner. You will communicate with customers, coordinate service workflows, and manage additional duties as assigned in a fast-paced automotive service department.

You will be responsible for exceptional customer service, efficient scheduling, and ensuring quality workmanship in a

Qualifications

• Analytical thinking and data synthesis applied to service needs.
• Attention to detail in service design and customer dealings.
• Ability to communicate and solve problems with customers.

Responsibilities

• Communicate directly with customers regarding vehicle service.
• Schedule service appointments.
• Ensure work is completed by service technicians in a timely manner.
• Other duties as assigned.

Skills

Analytical

Design

Problem Solving

Customer Service

Oral Communication

Delegation

Managing People

Quality Management

Ethics

Safety and Security

Education

One year certificate from college or technical school

Job description

Auto Centers in Charleston, IL is seeking a customer-focused service adviser to consult with customers regarding service needs, schedule appointments, and ensure work is completed by technicians in a timely manner. You will communicate with customers, coordinate service workflows, and manage additional duties as assigned in a fast-paced automotive service department.

You will be responsible for exceptional customer service, efficient scheduling, and ensuring quality workmanship in a