Automotive Service Advisor | Client Liaison & Estimates

Bobby Rahal Motorcar Co.; State College (Centre County); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

PTO & holidays after 90 days

Health insurance

401(k) match

On the job training

Team events

Referral bonuses

Annual holiday parties

Work-life balance

Job summary

Bobby Rahal Motorcar Co. in State College, PA seeks an Automotive Service Advisor to field client calls, schedule service appointments, and greet customers at drop-off.

You will act as the liaison between clients and our technicians, explaining recommended repairs and securing authorization, while ensuring accurate billing of labor and parts. We value integrity and transparent pricing, with on-the-job training and opportunities for advancement across the Team Rahal organization.

Qualifications

• Excellent customer service and communication abilities.
• Strong phone etiquette and computer literacy.
• Valid driver's license with clean driving record.
• Dealership or automotive experience is strongly preferred.

Responsibilities

• Handle inbound calls to schedule service appointments and answer general questions.
• Greet clients on drop-off and document concerns accurately for technicians.
• Explain recommended work and obtain authorization; provide honest labor and parts estimates; ensure accurate billing.

Skills

Customer service

Phone skills

Computer skills

Driver's license

Dealership experience

Job description

Bobby Rahal Motorcar Co. in State College, PA seeks an Automotive Service Advisor to field client calls, schedule service appointments, and greet customers at drop-off.

You will act as the liaison between clients and our technicians, explaining recommended repairs and securing authorization, while ensuring accurate billing of labor and parts. We value integrity and transparent pricing, with on-the-job training and opportunities for advancement across the Team Rahal organization.