Auto Service Advisor: Growth, Commission & Benefits

Mcdonaldvolvo; Fort Morgan (CO); On-site; USD 60,000 - 130,000; Full time

Benefits offered by this job

401k plan

Medical Insurance

EAP

PTO

HSA

FSA

Life and AD&D

Discounted pricing

Job summary

McDonald Toyota Fort Morgan in Fort Morgan, CO is seeking a full-time Service Advisor to guide customers through the service process, present maintenance recommendations, and build lasting relationships from drop-off to delivery. Responsibilities include following up with customers, collaborating with technicians on diagnoses and estimates, and tracking sales metrics to drive improvement.

This role offers a commission-based system with a stated salary range of $60,000 to $130,000 annually, plus

Qualifications

• Valid driver’s license and clean driving record.
• 1-3 years of progressive auto service experience preferred but not required.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.
• Able to work independently.

Responsibilities

• Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
• Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
• Consistently follow up with customers for approvals and updates, creating urgency, and trust through timely communication.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
• Own the customer experience from drop-off to delivery, ensuring every interaction ends with satisfaction and repeat business.
• Track performance metrics like sales totals and closing ratios to drive continuous improvement.

Skills

Driver's license

Job description

McDonald Toyota Fort Morgan in Fort Morgan, CO is seeking a full-time Service Advisor to guide customers through the service process, present maintenance recommendations, and build lasting relationships from drop-off to delivery. Responsibilities include following up with customers, collaborating with technicians on diagnoses and estimates, and tracking sales metrics to drive improvement.

This role offers a commission-based system with a stated salary range of $60,000 to $130,000 annually, plus