Auto Service Advisor — Weekend-Off Role with Great Benefits

Capitol Tire & Service; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company Paid Medical and Dental

Paid Vacations

Paid Birthday

401k

Paid Life Insurance

Family Run Business

Very Competitive Wages

Job summary

Capitol Tire & Service is seeking a friendly Service Advisor to greet customers, assess vehicle needs, and write service orders. You will work closely with technicians to ensure timely repairs, provide honest cost estimates, and explain options to customers to help guide decisions.

The role emphasizes strong customer service, clear communication, and attention to detail. Join a family-run shop with competitive wages and benefits, including paid vacations and a 401(k), as you grow with our team.

Qualifications

• Strong focus on customer service and a friendly attitude.
• Excellent verbal and written communication throughout the service process.
• Great attention to detail when assessing needs and writing service orders.
• Ability to estimate costs accurately and explain options to customers.
• Enthusiastic, reliable, and a team player in a fast-paced shop.
• Willingness to learn and grow within the automotive industry.

Responsibilities

• Greet customers and assess vehicle needs to determine service requirements.
• Write clear and accurate service orders and communicate with technicians.
• Provide honest repair estimates and explain options to customers.
• Schedule appointments and manage workflow to keep customers updated on status.
• Identify opportunities for additional services when appropriate and maintain a positive customer experience.

Skills

Customer service

Communication

Attention to detail

Cost estimation

Teamwork

Tools

Computer skills

Job description

Capitol Tire & Service is seeking a friendly Service Advisor to greet customers, assess vehicle needs, and write service orders. You will work closely with technicians to ensure timely repairs, provide honest cost estimates, and explain options to customers to help guide decisions.

The role emphasizes strong customer service, clear communication, and attention to detail. Join a family-run shop with competitive wages and benefits, including paid vacations and a 401(k), as you grow with our team.