Auto Service Advisor: Drive Service Sales & Trust

Mcdonaldvolvo; Littleton (CO); On-site; USD 60,000 - 130,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

EAP

PTO accrual

HSA

FSA

Life and AD&D

Employee discount

Job summary

Audi Denver in Littleton, CO is hiring for a full-time position in service sales. The role combines customer service with sales targets in a commission-based environment, offering a pathway from customer intake to service delivery and follow-up. Compensation includes a strong base and commission potential.

Average compensation starts around $60,000 with top performers earning up to $150,000 annually. Benefits include 401k, health, and more, within a family-oriented dealership culture.

Qualifications

• 1-3 years of progressive experience in auto service is preferred but not required.
• Proven track record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.
• Able to work independently.

Responsibilities

• Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
• Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
• Consistently follow up with customers for approvals and updates, creating urgency, and trust through timely communication.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
• Own the customer experience from drop-off to delivery, ensuring every interaction ends with satisfaction and repeat business.
• Track performance metrics like sales totals and closing ratios to drive continuous improvement.

Skills

Customer service

Sales

Teamwork

Independent work

Self-motivated

Relationship building

Job description

Audi Denver in Littleton, CO is hiring for a full-time position in service sales. The role combines customer service with sales targets in a commission-based environment, offering a pathway from customer intake to service delivery and follow-up. Compensation includes a strong base and commission potential.

Average compensation starts around $60,000 with top performers earning up to $150,000 annually. Benefits include 401k, health, and more, within a family-oriented dealership culture.