Service Advisor | Customer-First Auto Care & Coordination

Sonic Automotive; Glenwood Springs (CO); On-site; USD 75,000 - 125,000; Full time

Job summary

Sonic Automotive is seeking a Service Advisor for Audi Glenwood Springs in Colorado. As a key member of our service team, you will provide exceptional customer service by liaising between customers and technicians, ensuring timely vehicle diagnostics and repairs. The position offers performance-based earnings ranging from $75,000 to $125,000+ annually. If you have mid-senior level experience in automotive services and excellent communication skills, consider joining our team for a rewarding career.

Qualifications

• Mid-Senior Level experience required.
• Ability to communicate effectively with customers.
• Experience in an automotive service environment is preferred.

Responsibilities

• Greet customers in a friendly manner.
• Listen and document their vehicle issues.
• Provide detailed service explanations.
• Communicate costs and obtain customer approval.
• Schedule appointments and manage service bay.
• Coordinate with technicians for timely repairs.

Skills

Customer service skills

Communication

Problem-solving

Job description

Sonic Automotive is seeking a Service Advisor for Audi Glenwood Springs in Colorado. As a key member of our service team, you will provide exceptional customer service by liaising between customers and technicians, ensuring timely vehicle diagnostics and repairs. The position offers performance-based earnings ranging from $75,000 to $125,000+ annually. If you have mid-senior level experience in automotive services and excellent communication skills, consider joining our team for a rewarding career.