Automotive Service Advisor: Drive Service & Sales Success

Sun Auto Tire and Service; La Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 2%

Discounted Services on Personal &1

Opportunity for Advancement

Job summary

Family Auto Service in San Diego, CA is seeking a Sales & Service Advisor to promote products and services, greet customers, and document vehicle needs. The role emphasizes customer service, accurate quoting, and coordinating with technicians to ensure satisfaction.

The position offers competitive pay with hourly plus commission, comprehensive benefits, and opportunities for advancement within a family-oriented shop with over 40 years of experience in tires and service.

Qualifications

• Current, valid driver’s license
• At least 18 years of age
• High School Diploma or equivalent
• Prior experience as a Service Advisor is helpful but not required
• Professional appearance and ability to work in a process-driven environment
• Ability to work Monday–Saturday

Responsibilities

• Greet customers in a professional and courteous manner in person and by phone
• Document customer concerns and inspect vehicle to identify service needs
• Recommend services and communicate additional recommendations from technicians
• Promote sales of services, parts and accessories
• Provide accurate quotes with cost and time estimates and update customers
• Follow procedures for cashing out tickets and explain warranties
• Conduct post-repair follow-ups to ensure customer satisfaction
• Track returns and warranty parts for customers
• Perform other duties as assigned

Skills

Customer service

Communication

Professional appearance

Process driven

Education

High School Diploma

Job description

Family Auto Service in San Diego, CA is seeking a Sales & Service Advisor to promote products and services, greet customers, and document vehicle needs. The role emphasizes customer service, accurate quoting, and coordinating with technicians to ensure satisfaction.

The position offers competitive pay with hourly plus commission, comprehensive benefits, and opportunities for advancement within a family-oriented shop with over 40 years of experience in tires and service.