Auto Service Advisor — Drive Customer Care & Growth

MonValley; Belle Vernon (Fayette County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay Plans

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Short-Term Disability

Life Insurance

Career Growth

Job summary

C. Harper Auto Group in the Greater Pittsburgh Area is seeking a seasoned Service Advisor to deliver exceptional customer service and automotive expertise. Join a family-owned business with a reputation for honesty and growth opportunities.

You will greet customers, identify service needs, communicate vehicle status, and promote additional services while maintaining professional standards and ethical practices.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean record.
• Accredited training in service advisor skills, customer satisfaction, and quality control.
• Proven experience as Automotive Service Advisor.
• Fluency in English and strong communication skills.
• Proficiency with computers and multitasking in a dynamic environment.
• A passion for customer service and attention to detail.

Responsibilities

• Greet customers and identify their vehicle service needs.
• Build strong relationships by addressing concerns and providing expert guidance.
• Oversee quality control to ensure service excellence.
• Communicate updates to customers regarding vehicle status.
• Promote additional services and retail opportunities.
• Coordinate with technicians for timely and accurate service completion.
• Uphold ethical business practices and a professional image.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

English fluency

Education

High school diploma or equivalent

Job description

C. Harper Auto Group in the Greater Pittsburgh Area is seeking a seasoned Service Advisor to deliver exceptional customer service and automotive expertise. Join a family-owned business with a reputation for honesty and growth opportunities.

You will greet customers, identify service needs, communicate vehicle status, and promote additional services while maintaining professional standards and ethical practices.