Auto Service Advisor - Customer Experience & Operations

Harborchevrolet; Long Beach (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid Time Off

Aggressive Potential & Bonuses

Comprehensive Training

Family Run Organization

Job summary

Harborchevrolet in Long Beach, California is searching for a Service Manager who will oversee service orders, ensuring customers receive prompt and courteous service. The ideal candidate will take ownership of customer experiences, assist in diagnosing vehicle problems, and maintain high customer satisfaction scores.

This role demands strong organizational skills and the ability to manage and motivate a team effectively. A clean driving record and valid driver's license are necessary. The position provides various benefits including medical, dental, and paid time off.

Qualifications

• Organized and friendly personality to manage service customers.
• Proven ability to manage others effectively.
• Consistent record of service and sales success.

Responsibilities

• Oversee service orders and ensure customers receive prompt service.
• Provide concierge support for all owner inquiries.
• Assist in diagnosing vehicle problems and order parts as necessary.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Ability to manage others

Strong customer satisfaction results

Team oriented and self-motivated

Job description

Harborchevrolet in Long Beach, California is searching for a Service Manager who will oversee service orders, ensuring customers receive prompt and courteous service. The ideal candidate will take ownership of customer experiences, assist in diagnosing vehicle problems, and maintain high customer satisfaction scores.

This role demands strong organizational skills and the ability to manage and motivate a team effectively. A clean driving record and valid driver's license are necessary. The position provides various benefits including medical, dental, and paid time off.