Auto Service Advisor — Customer-Care Leader

Downing Street Garage; Denver (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) plan

Company match

Job summary

Pearl Street Garage in Denver, CO is seeking an experienced Service Advisor to welcome customers, schedule repairs, and guide them through the service process with clear, proactive communication. You will coordinate with technicians and keep clients informed to ensure a smooth, five-star experience.

Join a customer-focused shop within Burns Auto Group, offering competitive pay, benefits, and opportunities for career growth. If you value service excellence and teamwork, apply today.

Qualifications

• Experience as an automotive service advisor or equivalent.
• Strong communication and active listening skills.

Responsibilities

• Welcome every customer with professionalism and enthusiasm.
• Answer phones and schedule appointments.
• Guide customers through the repair process from arrival to vehicle pickup.
• Keep customers informed throughout their visit.
• Coordinate with technicians to ensure repairs stay on track.
• Build long-term customer relationships through trust and exceptional communication.
• Deliver a five-star customer experience every day.

Skills

Customer service

Communication

Problem solving

Relationship building

Education

High school diploma or equivalent

Tools

CRM software

Job description

Pearl Street Garage in Denver, CO is seeking an experienced Service Advisor to welcome customers, schedule repairs, and guide them through the service process with clear, proactive communication. You will coordinate with technicians and keep clients informed to ensure a smooth, five-star experience.

Join a customer-focused shop within Burns Auto Group, offering competitive pay, benefits, and opportunities for career growth. If you value service excellence and teamwork, apply today.