Auto Service Advisor: Customer-Centric & Growth Paths

Aurora Point S Tire & Auto; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A leading tire and auto service provider in Aurora, Colorado, is seeking a Service Advisor to be the main contact between customers and the service department. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a background in the automotive industry. Responsibilities include conducting inspections, providing service recommendations, and ensuring high customer satisfaction. The company offers a supportive work environment and opportunities for advancement.

Qualifications

• Prior experience in a customer service role within the automotive industry.
• Proficient in using various computer systems related to service and sales.

Responsibilities

• Act as the primary contact between customers and service department.
• Conduct inspections and document customer concerns.
• Educate customers on routine maintenance and service needs.

Skills

Customer service

Communication

Technical understanding

Problem-solving

Time management

Education

High School Diploma or Equivalent

Technical or vocational training in automotive repair

Tools

POS software

Appointment scheduling software

Microsoft Office

Job description

A leading tire and auto service provider in Aurora, Colorado, is seeking a Service Advisor to be the main contact between customers and the service department. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a background in the automotive industry. Responsibilities include conducting inspections, providing service recommendations, and ensuring high customer satisfaction. The company offers a supportive work environment and opportunities for advancement.