Auto Service Advisor: Build Relationships & Earn More

McDonald Automotive; Lakewood (CO); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive 401k / 401k matching

Medical / Dental / Vision Insurance

Employee Assistance Program (EAP) -免費

PTO Accrual

Health Savings Account

Flexible Spending Account

Voluntary Life and AD&D

Employee Discounted Pricing on Parts,

and Service

Job summary

McDonald Mazda West in Lakewood, CO, is seeking a commission-based Service Sales Associate. You will greet customers, present maintenance recommendations, and strive to increase service sales while building lasting customer relationships.

Ideal candidates demonstrate a record of service and sales success, strong customer satisfaction, and the ability to work independently in a team environment. Competitive benefits and growth opportunities are offered.

Qualifications

• Valid driver’s license and clean driving record.
• 1-3 years of progressive experience in auto service preferred.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.
• Able to work independently.

Responsibilities

• Greet customers and guide them through the service process with confidence and professionalism.
• Present maintenance and repair recommendations clearly to increase service sales.
• Follow up with customers for approvals and updates with timely communication.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed.
• Own the customer experience from drop-off to delivery and ensure satisfaction.
• Track performance metrics like sales totals and closing ratios for improvement.

Skills

Customer service

Sales

Team player

Job description

McDonald Mazda West in Lakewood, CO, is seeking a commission-based Service Sales Associate. You will greet customers, present maintenance recommendations, and strive to increase service sales while building lasting customer relationships.

Ideal candidates demonstrate a record of service and sales success, strong customer satisfaction, and the ability to work independently in a team environment. Competitive benefits and growth opportunities are offered.