Auto Sales Trainee - Customer-First Advisor

CarMax Business Services; Houston (TX); On-site; USD 11,000 - 28,000; Full time

Benefits offered by this job

Commission

Benefits

Job summary

CarMax is hiring a Sales Consultant Trainee in Houston, TX. You will build genuine relationships, understand customer needs, and guide them to the right vehicle. The role includes paid training and mentorship to prepare you for a future leadership path within CarMax.

You will assist customers through the full car-buying process—appraisals, test drives, financing, and documentation—while maintaining a transparent, customer-first approach. No prior experience required, training provided.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication abilities with a customer focus.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory.
• Guide customers through the process including appraisals, test drives, and financing applications.
• Deliver an exceptional experience with active listening and clear information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction.

Skills

Sales / Customer service

Tech literacy

Communication skills

Team oriented / independent

Job description

CarMax is hiring a Sales Consultant Trainee in Houston, TX. You will build genuine relationships, understand customer needs, and guide them to the right vehicle. The role includes paid training and mentorship to prepare you for a future leadership path within CarMax.

You will assist customers through the full car-buying process—appraisals, test drives, financing, and documentation—while maintaining a transparent, customer-first approach. No prior experience required, training provided.