Auto Sales & Customer Experience Specialist

Capistrano Mazda; San Juan Capistrano (CA); On-site; USD 34,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Advancement opportunities

Job summary

Capistrano Mazda is seeking a Customer Advisor in San Juan Capistrano to deliver exceptional service and assist in vehicle sales. This full-time hourly role includes a base wage of $16.50 plus commission and incentives, with potential for significant earnings based on sales performance.

The position offers a full benefits package, opportunities for advancement, and emphasizes building lasting customer relationships while meeting sales targets.

Qualifications

• Strong customer service background with sales focus.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and related tools.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Explain Mazda features and benefits to customers.
• Conduct test drives and demonstrate vehicle capabilities.
• Follow up with potential customers and maintain relationships.
• Ensure paperwork is completed accurately and timely.
• Stay up-to-date on product knowledge, pricing and incentives.

Skills

Customer service

Sales

Communication

Teamwork

Microsoft Office

Education

High school diploma

Tools

CRM software

Job description

Capistrano Mazda is seeking a Customer Advisor in San Juan Capistrano to deliver exceptional service and assist in vehicle sales. This full-time hourly role includes a base wage of $16.50 plus commission and incentives, with potential for significant earnings based on sales performance.

The position offers a full benefits package, opportunities for advancement, and emphasizes building lasting customer relationships while meeting sales targets.