Auto Sales Consultant Trainee: Training & Growth

CarMax Business Services; Gilbert (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

CarMax in Gilbert, AZ is seeking a Sales Consultant Trainee to build relationships with customers and guide them to the right vehicle. No prior auto sales experience is required, as you will receive paid training and mentorship.

You’ll learn about CarMax inventory, financing options, and the sales process while developing strong listening, communication, and teamwork skills in a fast-paced, customer-first environment. CarMax champions integrity and transparency.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Self-motivation

Teamwork

Tech literacy

Adaptability

Integrity

Job description

CarMax in Gilbert, AZ is seeking a Sales Consultant Trainee to build relationships with customers and guide them to the right vehicle. No prior auto sales experience is required, as you will receive paid training and mentorship.

You’ll learn about CarMax inventory, financing options, and the sales process while developing strong listening, communication, and teamwork skills in a fast-paced, customer-first environment. CarMax champions integrity and transparency.