Auto Sales Consultant in Training

CarMax; Palmdale (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Incentives

Benefits

Job summary

CarMax in Palmdale, CA is seeking a Sales Consultant Trainee to lay the foundation for a customer-first experience. You will learn to connect with customers, understand needs, and guide them to the right vehicle while receiving paid training and mentorship.

No prior sales experience is required. You will grow into a mentor, manager, or business leader as you develop product knowledge, communication skills, and integrity in every interaction.

Qualifications

• Retail or customer service experience preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Willingness to learn and grow through CarMax-provided training and mentorship.
• Ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Commitment to integrity and transparency in every customer interaction.
• Adapt to a fast-paced, dynamic environment.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Teamwork

Technology proficiency

Integrity and transparency

Job description

CarMax in Palmdale, CA is seeking a Sales Consultant Trainee to lay the foundation for a customer-first experience. You will learn to connect with customers, understand needs, and guide them to the right vehicle while receiving paid training and mentorship.

No prior sales experience is required. You will grow into a mentor, manager, or business leader as you develop product knowledge, communication skills, and integrity in every interaction.