Auto Sales Consultant: Build Lasting Relationships

Johnson Maserati of Cary; North Carolina; Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) with Company Match

Employee Referral Program

Employee Discounts

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

HSA/FSAs

Employee Assistance Program

Job summary

Johnson Hyundai of Apex is seeking motivated Automotive Sales Consultants to join our team. You’ll guide customers through the vehicle-buying experience and build lasting relationships by understanding needs, presenting options, and delivering an exceptional customer experience.

Experience is welcome but not required; strong hospitality, retail, or service backgrounds translate well. You’ll benefit from ongoing product training and a clear path for career growth within Johnson Automotive.

Qualifications

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• The ability to listen, ask good questions, and establish trust.
• A positive, professional, and customer-focused approach.
• Strong organization and follow-through.
• Comfort working with technology and learning dealership CRM and sales systems.
• An interest in learning vehicle features, technology, and evolving automotive products.
• The ability to work independently while contributing to a team.

Responsibilities

• Welcome customers and create a friendly, professional, and comfortable sales experience.
• Ask thoughtful questions to understand each customer's needs, preferences, lifestyle, and budget.
• Help customers explore new and pre-owned vehicle options.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist customers in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
• Respond promptly to internet leads, phone inquiries, and other prospective customers.
• Maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
• Accurately maintain customer information and activity in the dealership's CRM system.
• Build repeat and referral business through strong customer relationships and follow-through.
• Maintain knowledge of Hyundai vehicles, dealership inventory, manufacturer programs, warranties, and competitive products.
• Complete required Hyundai and dealership training and certifications.
• Conduct professional vehicle deliveries and help customers become comfortable with their new vehicle's features and technology.
• Introduce customers to our Service team and help establish the relationship that supports them throughout vehicle ownership.

Job description

Johnson Hyundai of Apex is seeking motivated Automotive Sales Consultants to join our team. You’ll guide customers through the vehicle-buying experience and build lasting relationships by understanding needs, presenting options, and delivering an exceptional customer experience.

Experience is welcome but not required; strong hospitality, retail, or service backgrounds translate well. You’ll benefit from ongoing product training and a clear path for career growth within Johnson Automotive.