Automotive Sales Consultant - Hyundai Apex

Johnson Subaru; Northern (KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid Holidays

401(k) with Company Match

Employee Discounts

Medical, Dental, and Vision Insurance

Background Check & Drug Test

Job summary

Johnson Hyundai of Apex in Apex, NC is seeking motivated Automotive Sales Consultants to guide customers through the vehicle-buying experience from first contact to delivery and beyond.

The role emphasizes relationship-building, listening to customer needs, and following up via multiple channels. Candidates from hospitality, retail, and service backgrounds are encouraged to apply, with comprehensive product training provided.

Qualifications

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• The ability to listen, ask good questions, and establish trust.
• A positive, professional, and customer-focused approach.
• Strong organization and follow-through.
• Comfort working with technology and learning dealership CRM and sales systems.
• An interest in learning vehicle features, technology, and evolving automotive products.
• Ability to work independently while contributing to a team.

Responsibilities

• Welcome customers and create a friendly, professional, and comfortable sales experience.
• Ask thoughtful questions to understand each customer's needs, preferences, lifestyle, and budget.
• Help customers explore new and pre-owned vehicle options.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist customers in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to move customers through the purchase process.
• Respond promptly to internet leads, phone inquiries, and other prospective customers.
• Maintain CRM records and follow up with prospects and customers.
• Build repeat and referral business through strong relationships.

Skills

Interpersonal skills

Listening

Verbal and written communication

CRM proficiency

Tech-savvy

Self-motivation

Customer service

Negotiation

Tools

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Johnson Hyundai of Apex, Apex, NC, US

2 days ago Requisition ID: 3165

Build relationships! Create great experiences! Build a career that rewards your effort!

Johnson Hyundai of Apex is looking for motivated, personable Automotive Sales Consultants to join our team.

You don't need years of automotive experience to be successful here. Great Sales Consultants come from all kinds of backgrounds - including hospitality, retail, customer service, and relationship-based sales. What matters most is your ability to connect with people, listen to what they need, follow through, and stay motivated.

Hyundai's continually evolving lineup, technology, safety features, and electrified vehicles also make this a great place for someone who enjoys learning and wants to become a true product expert.

What You'll Do

As a Sales Consultant, you'll guide customers through the vehicle-buying experience from their first conversation through delivery and beyond.

You'll:

• Welcome customers and create a friendly, professional, and comfortable sales experience.
• Ask thoughtful questions to understand each customer's needs, preferences, lifestyle, and budget.
• Help customers explore new and pre-owned vehicle options.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist customers in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
• Respond promptly to internet leads, phone inquiries, and other prospective customers.
• Maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
• Accurately maintain customer information and activity in the dealership's CRM system.
• Build repeat and referral business through strong customer relationships and follow-through.
• Maintain knowledge of Hyundai vehicles, dealership inventory, manufacturer programs, warranties, and competitive products.
• Complete required Hyundai and dealership training and certifications.
• Conduct professional vehicle deliveries and help customers become comfortable with their new vehicle's features and technology.
• Introduce customers to our Service team and help establish the relationship that supports them throughout vehicle ownership.

What We're Looking For

We're looking for people who aremotivated, coachable, relationship-oriented, and comfortable being accountable for their own results.

Successful candidates should bring:

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• The ability to listen, ask good questions, and establish trust.
• A positive, professional, and customer-focused approach.
• Strong organization and follow-through.
• Comfort working with technology and learning dealership CRM and sales systems.
• An interest in learning vehicle features, technology, and evolving automotive products.
• The ability to work independently while contributing to a team.
• A strong work ethic and willingness to consistently prospect, follow up, and develop new business.
• A valid driver's license and driving record acceptable under Company standards.
• Flexibility to work a retail automotive schedule, including Saturdays as required.

Previous automotive sales experience is welcome, but it isn’t required. Experience in hospitality, retail, customer service, relationship-based sales, or another performance-driven environment can translate extremely well into automotive sales.

What Success Looks Like

Successful Sales Consultants understand that the work behind the sale matters just as much as the sale itself.

That means consistently:

• Following up with customers and managing leads.
• Generating appointments and prospecting for new business.
• Keeping accurate and timely CRM records.
• Developing strong product knowledge.
• Completing required training and certifications.
• Delivering an exceptional customer experience.
• Building repeat and referral business.
• Meeting individual sales and performance objectives.
• Demonstrating professionalism, teamwork, and reliable attendance.

Why Johnson Hyundai of Apex?

Hyundai continues to grow and evolve, with a diverse vehicle lineup, modern technology, advanced safety features, and expanding hybrid and electric options. For a Sales Consultant, that means there's always something new to learn, and plenty to talk about with customers.

At Johnson Hyundai of Apex, you'll have access to ongoing product and manufacturer training while developing the sales, communication, technology, and relationship-building skills that can support a long-term automotive career.

As part ofJohnson Automotive, you'll also join an established automotive organization that values performance, professionalism, teamwork, customer relationships, and continued development.

A Career Where Your Effort Matters

Automotive sales offers significant earning potential for people who are willing to learn, consistently follow the sales process, develop relationships, and build their own book of business.

Success doesn't happen by waiting for the next customer to walk through the door. It comes from follow-up, prospecting, product knowledge, great customer experiences, and doing the work consistently.

Bring the personality, work ethic, and drive. We'll give you the opportunity to build something with them.

• Paid Holidays
• Paid Time Off
• 401(k) with Company Match
• Employee Referral Program
• Employee Discounts

Benefits following 60 days of employment include:

• Medical, Dental, and Vision Insurance
• Employer-Paid and Voluntary Life Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness, and Hospital Insurance
• Healthcare and Dependent Care Savings Accounts
• Employee Assistance Program
• Pet Insurance, Will Preparation Services, and Travel Assistance

Johnson Hyundai of Apex and Johnson Automotive participate in E-Verify and are Equal Opportunity Employers. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Safety Matters: All employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and Motor Vehicle Report.