Auto Property Claims Associate

Plymouth Rock Assurance Corporation; Woodbridge Township (NJ); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Paid time off

National holidays

Health insurance

401(k) contribution

Onsite gym/health center

Professional development resources

Tuition reimbursement

Paid family leave

Job summary

Plymouth Rock Assurance Corporation in Woodbridge, NJ seeks an Auto Property Claims Handler to investigate and settle auto property claims in accordance with NJ Unfair Practices Act. The role requires patience and the ability to handle adversarial situations, with heavy phone work.

Responsibilities include examining policy provisions, interviewing claimants and witnesses, determining coverage and liability, negotiating settlements, and maintaining timely file follow-up while complying with

Qualifications

• Bachelor’s degree from a four-year college or university required and/or 2-4 years of relevant work experience.
• Strong customer service, organizational, verbal, and written communication skills are required.
• Recent college graduates are encouraged to apply.

Responsibilities

• Investigate and interpret policy provisions to determine coverage.
• Identify contested coverage claims with recommendations for coverage committee.
• Interview claimants, witnesses, officers and other parties; secure records and loss scene information.
• Analyze investigations to determine proximate cause, negligence, and damages.
• Evaluate and adjust reserves as necessary.
• Prepare dispatch instructions for field personnel to inspect vehicles.
• Negotiate and settle claims within authority.
• Maintain an effective follow-up system on pending files.
• Advise insureds and claimants on claim status.
• Act as intermediary between the Company, vendors and customers.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Plymouth Rock Assurance Corporation in Woodbridge, NJ seeks an Auto Property Claims Handler to investigate and settle auto property claims in accordance with NJ Unfair Practices Act. The role requires patience and the ability to handle adversarial situations, with heavy phone work.

Responsibilities include examining policy provisions, interviewing claimants and witnesses, determining coverage and liability, negotiating settlements, and maintaining timely file follow-up while complying with