Auto Property Claims Specialist - Growth & Impact

Plymouth Rock Assurance; Boston (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

4 weeks PTO + 8 holidays

Free onsite gym

Tuition Reimbursement

Health insurance from day 1

Wellness program

Auto/home insurance discounts

401(k) matching

Paid family leave

Professional development support

Pre-Tax commuter benefits

Job summary

Plymouth Rock Assurance seeks an Auto Property Damage Claims Associate to manage Auto PD claims in a fast-paced environment with strong customer service and phone interaction. Ideal candidates have a Bachelor’s degree and familiarity with policy provisions, claims handling, and MS Office.

The role emphasizes professional communication, organization, and adherence to privacy regulations. Responsibilities include investigating accidents, evaluating coverage and reserves, subrogation steps, and

Qualifications

• Bachelor’s degree required.
• Minimum 1 year of Auto Property Damage claim experience welcomed but not required.
• Proficiency in Microsoft Office Suite.
• Ability to prioritize and manage multiple tasks.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Investigate and interpret policy provisions to determine coverage for automobile property claims.
• Identify contested coverage claims and coordinate with stakeholders as needed.
• Interview claimants, witnesses, and other parties to assess liability.
• Gather and analyze records to determine proximate cause, negligence, and damages.
• Evaluate reserves, prepare dispatch instructions for field inspections, and negotiate settlements within authority.
• Facilitate subrogation processes when applicable and handle related legal matters.
• Maintain timely, accurate communications with insureds and brokers and manage incoming inquiries.
• Complete other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Plymouth Rock Assurance seeks an Auto Property Damage Claims Associate to manage Auto PD claims in a fast-paced environment with strong customer service and phone interaction. Ideal candidates have a Bachelor’s degree and familiarity with policy provisions, claims handling, and MS Office.

The role emphasizes professional communication, organization, and adherence to privacy regulations. Responsibilities include investigating accidents, evaluating coverage and reserves, subrogation steps, and