Auto Product Specialist: Customer-Focused & Growth-Ready

Harr Toyota; Worcester, Northern (MA, KY); Hybrid; USD 40,000 - 100,000; Full time

Benefits offered by this job

2 weeks paid vacation

Childcare reimbursement

College scholarship for employee's孩子

Job summary

Harr Motor Group in Worcester, MA seeks a Product Specialist to assist customers with inquiries, provide vehicle information, and help buyers make informed decisions. Training is provided, including a 45-day paid period, with opportunities to advance on the sales floor.

The role requires a customer-service or sales background, strong automotive knowledge, excellent communication, and CRM proficiency. Competitive compensation includes salary plus bonus with potential for higher earnings.

Qualifications

• Prior experience in a customer service or sales role.
• Excellent communication and interpersonal skills.
• Strong knowledge of automobiles and their features.
• Ability to work in a fast-paced and dynamic environment.
• Detail-oriented with good organizational skills.
• Proficient in using customer relationship management (CRM) software.

Responsibilities

• Engage with customers in a professional and friendly manner to understand their automotive needs and preferences
• Provide detailed information about various vehicles in our inventory, including features, specifications, and pricing
• Assist customers in test driving different vehicles and addressing any questions or concerns they may have
• Collaborate with the sales team to deliver exceptional customer service and meet sales targets
• Maintain up-to-date knowledge of our product offerings and industry trends
• Coordinate with the finance department to assist customers with their financing requirements

Skills

Customer service experience

Excellent communication

Automotive knowledge

Detail-oriented

Tools

CRM software

Job description

Harr Motor Group in Worcester, MA seeks a Product Specialist to assist customers with inquiries, provide vehicle information, and help buyers make informed decisions. Training is provided, including a 45-day paid period, with opportunities to advance on the sales floor.

The role requires a customer-service or sales background, strong automotive knowledge, excellent communication, and CRM proficiency. Competitive compensation includes salary plus bonus with potential for higher earnings.