Auto Parts Specialist & Customer Experience

NAPA Auto Parts; Cornelia (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA Auto Parts in Cornelia, GA is hiring a Store Pro to serve as the primary contact for customers, delivering automotive parts solutions and a high‑quality retail experience. You will support both retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

This role emphasizes accurate parts identification, effective communication, teamwork, and a willingness to learn, with opportunities for growth within the

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Customer-focused with problem-solving ability.
• Willingness to learn automotive parts and processes.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a positive customer experience in-store.
• Use product knowledge to assist customers and teammates.
• Operate POS and inventory/catalog tools.
• Maintain energy and customer focus in a fast-paced environment.
• Support store operations including transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.
• Perform housekeeping and maintain inventory records.
• Contribute to store operations and continuous improvement.

Skills

Communication

Customer service

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in Cornelia, GA is hiring a Store Pro to serve as the primary contact for customers, delivering automotive parts solutions and a high‑quality retail experience. You will support both retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

This role emphasizes accurate parts identification, effective communication, teamwork, and a willingness to learn, with opportunities for growth within the