Auto Parts Store Lead - Growth, Service & Benefits

3M HEALTHCARE; Jonesboro (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental & vision insurance

Tuition educational assistance

Opportunities for career growth

Job summary

O’Reilly Auto Parts is seeking a Store Supervisor to lead a retail team, coach staff, and ensure superior service for both retail and professional customers. You will collaborate with management on staffing, training, and achieving sales goals across peak periods.

The role calls for experience in customer service, supervision, and recruiting, with opportunities for career growth and professional certifications. This position is on-site at our Georgia location.

Qualifications

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification
• Certified Parts Professional Certification (Desired)
• ASE Certification (Desired)
• Fluency in multiple languages, especially Spanish

Responsibilities

• Lead store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels and execute sales programs in the showroom.
• Assist in staffing during peak retail hours and coach team members.
• Support hiring activities, interviews, and candidate evaluation.
• Handle phone calls and ensure timely order processing and transfers.
• Manage returns, refunds, and invoicing prior to product leaving the store.
• Oversee daily operations, opening/closing duties and security procedures.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Fluency in multiple languages, esp. SP

Job description

O’Reilly Auto Parts is seeking a Store Supervisor to lead a retail team, coach staff, and ensure superior service for both retail and professional customers. You will collaborate with management on staffing, training, and achieving sales goals across peak periods.

The role calls for experience in customer service, supervision, and recruiting, with opportunities for career growth and professional certifications. This position is on-site at our Georgia location.