Auto Parts Specialist: Fast, Accurate, Customer‑Focused

Fayettepartsservice; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401K

Career growth opportunities

Job summary

NAPA is seeking a Parts Professional to deliver prompt, courteous service in-store, by phone, or at dealer shops. You will look up parts in catalogs or the POS system, process orders accurately, and advise customers on the best solutions.

Ideal candidates will have strong product knowledge, excellent communication, and the ability to handle fast-paced environments while maintaining a professional appearance and accuracy in sales and inventory tasks.

Qualifications

• Ability to provide courteous, efficient service in person, over the phone, or via email.
• Good at recognizing part numbers and line codes to locate parts quickly.
• Strong verbal and written communication; maintain organized records.

Responsibilities

• Assist customers in store, by phone, or in dealer shops with parts selection and orders.
• Use catalogs and POS systems to look up parts and process sales accurately.
• Explain warranties, pricing, and store policies; support team with stock and displays.

Skills

Customer service

Product knowledge

Communication

Organizational skills

Part numbers

Tools

TAMS POS

Job description

NAPA is seeking a Parts Professional to deliver prompt, courteous service in-store, by phone, or at dealer shops. You will look up parts in catalogs or the POS system, process orders accurately, and advise customers on the best solutions.

Ideal candidates will have strong product knowledge, excellent communication, and the ability to handle fast-paced environments while maintaining a professional appearance and accuracy in sales and inventory tasks.