Auto Parts Specialist - Customer & Tech Support

O'Reilly Auto Parts; Sandy (OR); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Paid Time Off

Job summary

O'Reilly Auto Parts in Sandy, OR is seeking a Parts Specialist to assist retail and installer customers with a high level of service and to support store management in daily tasks.

You will greet customers, help select merchandise, handle returns, process payments, assist with stock, and perform in-store services; bilingual applicants encouraged; full benefits and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management in daily tasks and operations.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns and resolve complaints in a friendly manner.
• Assist with stock updates, planograms, and daily inventory tasks.
• Provide in-store services and, when needed, delivery support.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts in Sandy, OR is seeking a Parts Specialist to assist retail and installer customers with a high level of service and to support store management in daily tasks.

You will greet customers, help select merchandise, handle returns, process payments, assist with stock, and perform in-store services; bilingual applicants encouraged; full benefits and growth opportunities.