Auto Parts Specialist: Customer Service Pro

O'Reilly Auto Parts; Herriman (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Stock purchase plan

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Herriman, UT seeks a Parts Specialist who delivers high-level service to retail and installer customers. You will support store management and promote our customer service programs. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, handle cash/credit transactions, process returns, maintain stock, and help with store operations. Training will be provided, and opportunities for career growth exist within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store duties.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Promote customer service programs and related selling.
• Assist professional customers as needed.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per policy.
• Address customer complaints in a friendly manner.
• Stock shelves and perform planogram updates.
• Operate store test equipment after training.
• Provide in-store services (e.g., wipers, batteries, codes).
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Herriman, UT seeks a Parts Specialist who delivers high-level service to retail and installer customers. You will support store management and promote our customer service programs. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, handle cash/credit transactions, process returns, maintain stock, and help with store operations. Training will be provided, and opportunities for career growth exist within the company.