Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; West Valley City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

O’Reilly Auto Parts in West Valley City, UT seeks a Parts Specialist to deliver high level service to retail and installer customers. You will greet customers, assist with merchandise choices, process transactions, and support inventory and store operations.

Bilingual candidates are encouraged to apply. Responsibilities include handling returns, answering calls, and assisting with in-store services and light automotive tasks as trained.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Capable of multitasking between in-store and phone interactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers and installer services as needed.
• Handle cash, returns and credit card transactions per policy.
• Answer store calls, lookup parts and quote prices.
• Assist with stock, planograms, and light maintenance tasks.
• Perform in-store services and occasional local deliveries when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Education

ASE certification

Job description

O’Reilly Auto Parts in West Valley City, UT seeks a Parts Specialist to deliver high level service to retail and installer customers. You will greet customers, assist with merchandise choices, process transactions, and support inventory and store operations.

Bilingual candidates are encouraged to apply. Responsibilities include handling returns, answering calls, and assisting with in-store services and light automotive tasks as trained.