Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Enterprises, LLC; Douglas (AZ); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Starting day one medical, dental, and视

Job summary

O’Reilly Auto Parts in Douglas, AZ is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with parts selection, processing payments, handling returns, and answering calls per company policy. Bilingual candidates are encouraged to apply, with opportunities for growth within a stable, long-term career path.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers in-store and on the phone.

Responsibilities

• Greet customers promptly and assist in selecting merchandise.
• Support professional customers like installers as needed.
• Process exchanges/returns per policy and handle payments.
• Answer store phone calls, look up parts, quote prices, and promote related items.
• Maintain cash drawer and process transactions accurately.
• Perform daily operational tasks such as stock counts and shelf replenishment.
• Assist with in-store services and minor installations as trained.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual Spanish

Job description

O’Reilly Auto Parts in Douglas, AZ is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with parts selection, processing payments, handling returns, and answering calls per company policy. Bilingual candidates are encouraged to apply, with opportunities for growth within a stable, long-term career path.