Parts Specialist — Bilingual Customer Expert

O'Reilly Auto Parts; Thatcher (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, Vision Insurance

Job summary

O’Reilly Auto Parts in Thatcher, AZ is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and to support store management in completing daily tasks.

You will greet customers, assist with merchandise selection, handle cash and credit transactions, process exchanges/returns, stock shelves, and perform various in-store services and duties as needed.

Bilingual candidates are encouraged to apply, and the role may involve driving deliveries when needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet customers and assist in selecting merchandise.
• Assist management in serving professional customers as needed.
• Process cash/credit transactions and returns per policy.
• Answer store phone calls and look up parts/quote prices.
• Perform daily store operations like stocking and inventory tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts in Thatcher, AZ is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and to support store management in completing daily tasks.

You will greet customers, assist with merchandise selection, handle cash and credit transactions, process exchanges/returns, stock shelves, and perform various in-store services and duties as needed.

Bilingual candidates are encouraged to apply, and the role may involve driving deliveries when needed.