Auto Parts Specialist — Customer Service & Inventory

O'Reilly Auto Enterprises, LLC; Springfield Township (OH); In loco; USD 15.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Descrizione del lavoro

O'Reilly Auto Parts is seeking a customer-focused associate in Ohio to greet walk-in customers, assist with merchandise selection, and promote service programs. You will also handle cash transactions and process returns, maintaining accuracy and security.

Responsibilities include answering store calls, quoting prices, assisting professional customers, and supporting daily store operations. Fluency in Spanish is a plus; prior automotive parts knowledge is desirable.

Competenze

• Must provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.
• Familiarity with automotive parts and sales is a plus.

Mansioni

• Greet customers promptly and assist in selecting merchandise.
• Promote and follow company customer service programs.
• Handle cash, returns, and credit card transactions per policy.
• Assist in serving professional customers and providing parts quotes.
• Process phone inquiries, look up parts, and upsell related products.

Conoscenze

Customer service excellence

Multitasking

Alphanumeric matching

Bilingual (Spanish)

Descrizione del lavoro

O'Reilly Auto Parts is seeking a customer-focused associate in Ohio to greet walk-in customers, assist with merchandise selection, and promote service programs. You will also handle cash transactions and process returns, maintaining accuracy and security.

Responsibilities include answering store calls, quoting prices, assisting professional customers, and supporting daily store operations. Fluency in Spanish is a plus; prior automotive parts knowledge is desirable.