Auto Parts Specialist — Customer Service & In-Store Tech Help

O'Reilly Auto Parts; Puyallup (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions from

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers, support store management, and perform daily operations. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with product selection, completing transactions, and handling returns according to policy. The position emphasizes accurate cash handling, up-selling, and participation in training.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling in-store and phone interactions simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installers in serving professional customers.
• Handle cash, checks, and credit card transactions securely.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Automotive cataloging

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers, support store management, and perform daily operations. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with product selection, completing transactions, and handling returns according to policy. The position emphasizes accurate cash handling, up-selling, and participation in training.