Auto Parts Specialist — Customer Service & In-Store Tech

O'Reilly Auto Parts; Rushville (IN); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions from

Medical, Dental, Vision Insurance

FSA option

Tuition Educational Assistance

Résumé du poste

O’Reilly Auto Parts in Indiana is seeking a Parts Specialist to deliver high level service to retail and installer customers, support store management, and encourage bilingual applicants. The role emphasizes friendly help, accurate cash handling, and related selling.

Responsibilities include greeting customers, assisting with parts selection, processing orders, handling returns, and performing daily operations with integrity. ASE certification and Spanish language ability are valued.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilités

• Greet retail/walk-in customers and assist in merchandise selection.
• Support professional customers and installers as needed.
• Process cash, checks and card transactions accurately.
• Handle exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily store operations and image updates.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Spanish language

Formation

ASE certification

Description du poste

O’Reilly Auto Parts in Indiana is seeking a Parts Specialist to deliver high level service to retail and installer customers, support store management, and encourage bilingual applicants. The role emphasizes friendly help, accurate cash handling, and related selling.

Responsibilities include greeting customers, assisting with parts selection, processing orders, handling returns, and performing daily operations with integrity. ASE certification and Spanish language ability are valued.