Auto Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Mattoon (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401k Plan

Paid Time Off

Career Growth

Job summary

O’Reilly Auto Parts in Mattoon, IL is seeking a Parts Specialist to provide a high level of service to retail and installer customers. You will greet customers, quote prices, and promote company programs while supporting store management.

This role emphasizes reliability, teamwork, and the opportunity for growth with a comprehensive benefits package. Bilingual candidates are encouraged to apply and training is provided.

Qualifications

• Must deliver outstanding, friendly customer service.
• Ability to quickly match alphanumeric sequences.
• Multitask across phone and in-store interactions.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Process transactions and handle cash with accuracy.
• Answer store calls and provide price quotes.
• Resolve customer issues with courtesy.
• Support inventory and store operations.
• Drive occasional deliveries if needed.

Skills

Customer service

Friendly communication

Multitasking

Spanish language

Education

ASE certification

Tools

Weatherly index system

Automotive cataloging

Job description

O’Reilly Auto Parts in Mattoon, IL is seeking a Parts Specialist to provide a high level of service to retail and installer customers. You will greet customers, quote prices, and promote company programs while supporting store management.

This role emphasizes reliability, teamwork, and the opportunity for growth with a comprehensive benefits package. Bilingual candidates are encouraged to apply and training is provided.