Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Alton (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Flexible Spending Account

Health/Wellbeing programs

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts in Alton, IL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily tasks.

Responsibilities include handling cash, processing returns, and providing phone support per policy. The role encourages bilingual candidates and offers a compensation range with bonuses based on performance.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Must provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling phone and in-store customers simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support management and installers in serving professional customers as needed.
• Process transactions, returns and repairs per policy; handle cash and card payments.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual potential

Job description

O’Reilly Auto Parts in Alton, IL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily tasks.

Responsibilities include handling cash, processing returns, and providing phone support per policy. The role encourages bilingual candidates and offers a compensation range with bonuses based on performance.