Auto Parts Specialist: Customer-Focused Technician

O'Reilly Auto Parts; Ceres (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Assistance

Job summary

O'Reilly Auto Parts in California is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. Responsibilities include assisting customers with selections, processing transactions, and resolving complaints. The ideal candidate will have strong customer service skills, the ability to multitask, and familiarity with automotive parts. The company offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote company customer service programs.
• Assist retail/walk-in customers in selecting merchandise.
• Maintain and secure the cash drawer.
• Process exchanges and returns.
• Address and resolve customer complaints.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts in California is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. Responsibilities include assisting customers with selections, processing transactions, and resolving complaints. The ideal candidate will have strong customer service skills, the ability to multitask, and familiarity with automotive parts. The company offers competitive wages, benefits, and opportunities for career growth.