Parts Specialist - Auto Parts & Customer Service Pro

O'Reilly Auto Enterprises, LLC; Dixon (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in California. The role emphasizes delivering high levels of service to retail and installer customers, greeting walk-ins, and assisting with merchandise selection.

Bilingual Spanish is highly valued, with additional pay for premiums and performance in specific circumstances. You will handle cash and credit transactions, maintain accurate cash drawers, and process exchanges/returns per policy.

Qualifications

• Customer service experience required.
• Bilingual Spanish is highly desired.
• Familiar with automotive parts and sales.
• Ability to multitask across in-store and phone inquiries.

Responsibilities

• Greet customers and assist them with merchandise selections.
• Process transactions, handle cash/credit, and manage the cash drawer.
• Assist managers and installers with professional customers as needed.
• Provide excellent service to customers calling the store and quoting prices.
• Perform store tasks: stock shelving, planograms, and inbound/outbound shipments.
• Operate basic test equipment after training and company requirements are met.
• Occasionally drive a delivery vehicle as needed.

Skills

Customer service

Multitasking

Bilingual Spanish

Automotive parts knowledge

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in California. The role emphasizes delivering high levels of service to retail and installer customers, greeting walk-ins, and assisting with merchandise selection.

Bilingual Spanish is highly valued, with additional pay for premiums and performance in specific circumstances. You will handle cash and credit transactions, maintain accurate cash drawers, and process exchanges/returns per policy.