Auto Parts Specialist - Customer-Focused & Growth Path

O'Reilly Auto Parts; Clarkston (WA); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Paid time off

Stock Purchase Plan

401k with Employer Contributions Start

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Team Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Delivery as needed

Descripción de la vacante

O'Reilly Auto Parts in Washington state is hiring a Parts Specialist to deliver high-level service to retail and installer customers and to support store management.

You will greet customers, assist with merchandise, quote prices, process transactions, handle returns, and help with stock, shelf facing, and occasional deliveries as business needs.

Qualifications include quick alphanumeric matching, outstanding customer service, and multitasking; ASE or bilingual skills are a plus.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional service.
• Must multitask between phone and in-store customers.

Responsabilidades

• Greet customers, assist with product selection, and promote services.
• Assist professionals and perform store tasks as directed.
• Handle calls, lookup parts, quote prices and upsell related items.
• Process transactions and returns per policy.
• Resolve customer complaints amicably.

Conocimientos

Alphanumeric matching

Customer service

Multitasking

Descripción del empleo

O'Reilly Auto Parts in Washington state is hiring a Parts Specialist to deliver high-level service to retail and installer customers and to support store management.

You will greet customers, assist with merchandise, quote prices, process transactions, handle returns, and help with stock, shelf facing, and occasional deliveries as business needs.

Qualifications include quick alphanumeric matching, outstanding customer service, and multitasking; ASE or bilingual skills are a plus.